Privacy Policy

Last updated: September 5, 2026

1. Who We Are

This Privacy Policy explains how MB Milkutini, operating under the brand MILKUTINI (“MILKUTINI”, “we”, “us” or “our”), collects, uses, stores and protects personal data when you visit or use our website milkutini.com.

Data Controller:

MB Milkutini
Company code: 308105643
Registered address: Algimanto Petro Kavoliuko g. 14A, LT-04326 Vilnius, Lithuania
Email: info@milkutini.com
Website: https://milkutini.com

2. What Personal Data We Collect

Depending on how you use our website, we may collect the following personal data:

  • name and surname;
  • email address;
  • telephone number;
  • company name and business information;
  • billing and shipping information;
  • information provided in messages, enquiries or other communications;
  • customer account information, if you create an account;
  • order and transaction information;
  • IP address and technical information about your device;
  • information collected through cookies and similar technologies.

We collect only the personal data that is necessary for the relevant purpose.

3. How We Use Your Personal Data

We may use your personal data to:

  • process and fulfil orders;
  • provide our products and services;
  • communicate with you regarding your enquiries or orders;
  • provide customer support;
  • manage customer accounts;
  • issue invoices and comply with accounting, tax and other legal obligations;
  • maintain, operate and improve our website;
  • protect the security of our website and prevent fraud or misuse;
  • send marketing communications where you have provided the required consent.

We do not use your personal data for purposes that are incompatible with the purposes described in this Privacy Policy.

4. Legal Basis for Processing

Depending on the circumstances, we process personal data on the following legal bases:

  • Performance of a contract – where processing is necessary to fulfil an order or provide requested services;
  • Legal obligation – where processing is required by applicable law, including accounting and tax requirements;
  • Legitimate interests – where processing is necessary for website security, fraud prevention, business administration and improvement of our services, provided that our interests do not override your rights and freedoms;
  • Consent – where you have voluntarily provided consent, for example for certain marketing activities or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

5. Contact Forms and Enquiries

When you contact us through our website, contact forms, email or other communication channels, we may process the information you provide, such as your name, email address, telephone number and message.

We use this information to respond to your enquiry, provide requested information and communicate with you regarding our products or services.

6. Orders and Payments

When you place an order through our website, we process the information necessary to fulfil the order, including contact, billing, shipping and order information.

Payments may be processed by third-party payment service providers. Where applicable, payment providers process payment information in accordance with their own privacy policies and terms.

We do not store complete payment card details on our website unless explicitly stated otherwise.

7. Data Sharing

We may share personal data with trusted service providers where this is necessary to operate our business and website, including:

  • website hosting and infrastructure providers;
  • payment service providers;
  • shipping and delivery providers;
  • accounting and financial service providers;
  • website maintenance and technical service providers;
  • other service providers acting on our behalf where necessary.

These providers are only given access to the information necessary to perform their services and are required to handle personal data appropriately.

We may also disclose personal data where required by law or by a competent public authority.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Order, accounting and tax-related information may be retained for the period required by applicable legal obligations.

Information submitted through contact forms and enquiries is retained for as long as reasonably necessary to handle the enquiry and maintain relevant business records.

Marketing data is retained until you withdraw your consent or otherwise object to receiving marketing communications, unless another lawful basis applies.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to certain processing;
  • request data portability where applicable;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a competent data protection supervisory authority.

You may exercise your rights by contacting us at:

info@milkutini.com

We will respond to your request within the period required by applicable law.

10. Cookies

Our website uses cookies and similar technologies to ensure that the website functions correctly, improve its performance and, where applicable, provide additional functionality.

Some cookies may be necessary for the operation of the website, while other cookies may require your consent.

Information about the specific cookies used on our website and how you can manage them will be provided in our Cookie Policy and/or cookie consent tool.

Non-essential cookies requiring consent will not be activated without the appropriate consent.

11. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will ensure that appropriate safeguards required by applicable data protection law are in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page with the date of the latest update.

14. Contact Us

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

MB Milkutini
Algimanto Petro Kavoliuko g. 14A
LT-04326 Vilnius
Lithuania

Email: info@milkutini.com

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