Terms and Conditions
Last updated: September 5, 2026
1. General Information
These Terms and Conditions govern the use of the website milkutini.com and the purchase of products offered through the website.
The website is operated by:
MB Milkutini
Company code: 308105643
Registered address: Algimanto Petro Kavoliuko g. 14A, LT-04326 Vilnius, Lithuania
Email: info@milkutini.com
By using this website or placing an order through the website, you agree to these Terms and Conditions.
If you do not agree with these Terms and Conditions, please do not use the website or place an order.
2. Products and Product Information
MILKUTINI offers professional tooling and related products intended primarily for aviation, aircraft sheet metal and other technical applications.
We make reasonable efforts to ensure that product descriptions, specifications, dimensions, images and other information presented on the website are accurate and up to date.
However, minor differences in appearance, packaging or product presentation may occur.
MILKUTINI reserves the right to modify product specifications, availability or descriptions without prior notice where this does not affect an order that has already been accepted.
3. Product Use and Safety
Products sold through this website are professional tools and must be used only for their intended purpose and in accordance with appropriate safety practices.
The customer is responsible for ensuring that a product is suitable for their intended application and is used correctly.
MILKUTINI is not responsible for damage, injury or loss resulting from improper use, misuse, modification or use of a product outside its intended application.
Where applicable, customers should follow the manufacturer’s instructions and relevant workplace safety requirements.
4. Prices
All product prices displayed on the website are stated in the currency indicated on the website.
Prices may be changed at any time. However, a price change will not affect an order that has already been accepted.
Unless otherwise stated, applicable taxes, shipping costs or other charges will be shown during the ordering process where relevant.
5. Orders
When you place an order through the website, you are making an offer to purchase the selected products.
After submitting an order, you may receive an automated confirmation that the order has been received.
An order is considered accepted when MILKUTINI confirms the order or dispatches the products, unless otherwise stated.
We reserve the right to refuse or cancel an order where there are reasonable grounds to do so, including product unavailability, obvious pricing errors, suspected fraudulent activity or other legitimate reasons.
If an order is cancelled after payment has been received, the applicable amount will be refunded.
6. Payment
Payment must be completed using the payment methods made available during the checkout process.
Orders will normally be processed after successful payment confirmation.
MILKUTINI does not store complete payment card details on its website unless explicitly stated otherwise.
Payments may be processed by third-party payment service providers, which may have their own terms and privacy policies.
7. Shipping and Delivery
Products will be shipped to the delivery address provided by the customer during the ordering process.
Available delivery methods, shipping costs and estimated delivery times will be presented during checkout where applicable.
Estimated delivery times are provided for guidance and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions or other unforeseen events.
The customer is responsible for providing accurate and complete delivery information.
For international shipments, the customer may be responsible for customs duties, import taxes or other charges imposed by the destination country, where applicable.
8. Inspection Upon Delivery
Customers should inspect the package and products after delivery.
If a package appears damaged during transportation, the customer should document the damage and contact MILKUTINI as soon as reasonably possible.
If a product is damaged, incorrect or missing, please contact us at:
Please include the order number and, where appropriate, photographs of the product or packaging.
9. Returns and Right of Withdrawal
Consumers within the European Union may have a statutory right of withdrawal from certain distance contracts in accordance with applicable consumer protection legislation.
Where applicable, the withdrawal period is generally 14 days from the day on which the consumer, or a person indicated by the consumer, receives the goods.
To exercise the right of withdrawal, the customer must notify MILKUTINI before the applicable withdrawal period expires.
Returned products should be sent back within the period required by applicable law.
The customer may be responsible for the direct cost of returning the goods unless applicable law provides otherwise.
The right of withdrawal may not apply to certain products or circumstances provided for by law, including products made according to the customer’s specifications or clearly personalised products, where applicable.
For detailed information about returns and refunds, please see our Refund and Returns Policy.
10. Refunds
Where a refund is approved or required by applicable law, it will normally be made using the same payment method used for the original transaction unless otherwise agreed.
Refunds will be processed within the period required by applicable law.
If a returned product does not meet the applicable return requirements, the refund may be affected to the extent permitted by law.
11. Faulty or Defective Products
Nothing in these Terms and Conditions limits any mandatory statutory rights relating to defective or non-conforming products.
If you believe that a product is defective or does not conform to the order, please contact us at info@milkutini.com and provide the relevant order details and a description of the issue.
We will assess the matter and provide an appropriate solution in accordance with applicable law.
12. Warranty
Where a specific commercial warranty applies to a product, the applicable warranty information will be provided with the product or in the relevant product documentation.
Any commercial warranty is provided in addition to, and does not replace, mandatory statutory rights.
13. Intellectual Property
All content on milkutini.com, including the MILKUTINI name and logo, product descriptions, photographs, graphics, text, designs and other materials, is owned by or licensed to MB Milkutini unless otherwise stated.
The content may not be copied, reproduced, distributed, modified or commercially used without prior written permission, except where permitted by applicable law.
14. Website Use
You agree to use the website only for lawful purposes.
You must not:
- use the website for fraudulent or unlawful activities;
- attempt to gain unauthorised access to the website or its systems;
- interfere with the operation or security of the website;
- copy or misuse website content;
- introduce malicious software or other harmful material.
15. Availability of the Website
We aim to keep the website available and functioning correctly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend access for maintenance, updates, security reasons or other operational purposes.
16. Limitation of Liability
To the maximum extent permitted by applicable law, MILKUTINI shall not be liable for indirect, incidental or consequential losses arising from the use of the website or products.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms and Conditions affects mandatory consumer rights.
17. Third-Party Services and Links
The website may contain links to third-party websites or use third-party services.
MILKUTINI is not responsible for the content, availability, security or privacy practices of third-party websites or services.
Customers should review the applicable terms and privacy policies of third-party providers where appropriate.
18. Privacy
Personal data is processed in accordance with our Privacy Policy.
For more information about how we collect and process personal data, please see our Privacy Policy.
19. Changes to These Terms
MILKUTINI may update these Terms and Conditions from time to time.
The latest version will be published on this page together with the date of the latest update.
Changes will not affect rights or obligations that have already arisen under an accepted order, unless required by applicable law.
20. Applicable Law
These Terms and Conditions are governed by the laws of the Republic of Lithuania, unless mandatory provisions of applicable consumer protection law provide otherwise.
For consumers residing in another European Union Member State, mandatory consumer protection rights applicable in their country of residence remain unaffected.
21. Contact
If you have any questions regarding these Terms and Conditions, an order or our products, please contact us:
MB Milkutini
Algimanto Petro Kavoliuko g. 14A
LT-04326 Vilnius
Lithuania
Email: info@milkutini.com
Website: milkutini.com